American Capital Philosophy

In the collection industry, some claim the only true measure of success is the bottom line. American Capital raises the bar.

• We are not only a proven performer, but we provide outstanding service. In fact, service and client relations are our highest priority.
• Our company recognizes that it is, first and foremost, a financial services organization. A positive working relationship with our collection partners assures success on the recovery objectives.
• While achieving the highest possible recoveries, we strive to strike the perfect balance between aggressive collections and the client’s need to maintain a positive community image.
• We stand ready, willing, and able to assist consumers in resolving their outstanding obligations in a professional and compassionate manner.

Client-Partner Testimonials

“We have been using American Capital Enterprises as our exclusive collection agency and we are very happy with the exceptional service
we receive on a consistent basis.”

Dana P.
Business Office Manager

“ American Capital Enterprises has done an outstanding job at collection. They have been able to work wonders on some
very old accounts.”

Tom F.
Controller

“ American Capital has provided collection services for approximately fifteen years. Their staff has been consistently courteous and helpful to our staff.”

Julie R.
Director of Patient Accounts

“ They work with us on a constant basis to help us resolve any issue that may arise with our accounts. We look forward to continuing this relationship for many years to come.”

Rick P.
Practice Administrator

“ American Capital provides reliable, prompt answers to any needs or questions that we
may have and have always provided immediate solutions
to our problems.”

Rory C.
Office Manager

“ The selection committee reviewed and discussed all submitted proposals and American Capital has been identified as one of the top-rated firms.”

Nancy A.
CFO

“I especially appreciate the personalized attention you have given us.”

James R.
Accounting Manager

“ When we get phone calls from customers we never hear any derogatory remarks about how they were treated by the collection agency. I highly recommend American Capital Enterprises.”

Debbie M.
Business Systems Director

“I am writing on
behalf of my company to express my gratitude for a job well done. The customer service and collection productivity you have provided has been unsurpassed. I would highly recommend American Capital to any business requiring a superb collection agency. Thank you again for your extra effort.”

Jack Q.
Operations Manager